Level Extreme
62 rue Doucet
Petit-Rocher, NB, E8J 1L3
mfournier@levelextreme.com
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If you are repeatedly being prompted to login, it may well be that your login was successfull but an unnecessary excessive amount of security in your browser interferes with the good running operation of this site.

The following points could be the cause of this situation:
  1. Users who upgraded to Microsoft Internet Explorer 6 may experience technical difficulties when doing the login. If the installation enabled the list of trusted sites, you may have to enter this site in it. It is important to make sure that our site is in the list of trusted sites but also to have the "require https" to be checked off.
  2. It has been reported that Anonymizer 2005 could cause problems during the login. To adjust the situation, simply set Anonymous Browsing Off for this site.
  3. Users running Microsoft Internet Explorer 6.0.2800 SP1 may experience difficulties doing their login. We have not been able to find the cause of this. We believe a recent automatic update has caused this situation. An upgrade to Microsoft Internet Explorer 7.0 resolves the issue.
  4. Users running Live Onecare might found themselves in the situation that they are constantly being forwarded to the login page, even if the login is successfull. To resolve the issue, simply disable Live Onecare.

  5. Users running Microsoft Internet Explorer 7 or Microsoft Internet Explorer 8 may experience difficulties doing their login. To resolve the issue, you may go in "Tools\Internet Options\Privacy". You may change the Settings meter to "Accept All Cookies" or click on "Sites" and add this site to the managed sites list. This should be added as "Allow".

  6. Users running Microsoft Internet Explorer 8 may experience difficulties doing the login even after having verified the other two points in regards to Microsoft Internet Explorer has described in this page. If this is the case, you may try to remove all temporary files and cookies. Then, restart your browser. Make sure that all instances of the browser have been removed from memory. This has resolved the situation in one particular case.

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