We are looking at the amount of time we spend on fixing bugs in our application. We are looking for some kind of industry measurement to base how well or not well we are doing. We write an accounting and manufacturing package for companies that fall into the FDA requirements, we have a QA department that test the developers code before release, we don't normally do code reviews. I've found quotes on the internet like "80% of the bugs are in 20% of the modules", "average software project runs about a 5% error rate" but who knows if these are true or not. Not only are we looking at how many bugs we have but also how much time it takes to fix them.