Mike

Just shows you. Last time I needed to call MS it was c. £95 per incident. To be quite frank, I don't think the "helper" knew his *ss from a hole in the ground. They never winkled any money out of me either. :-)

Terry

>Terry:
>
>So much for my 2 free calls.
>
>When I first got VFP 8.0 they helped me with both installation and operating problems. Now they say that the 2 free calls are for installation problems only. If the language doesn't work, you have to get out your credit card and the price for one incident is $350.
>
>I told him politely where he could stuff it.