How does a monopoly get out from under an obvious "antitrust" situation? Why are users suspicious of Microsofts respect for privacy issues? Why should the name of a day, "Friday", be changed to "MS Patchday"? Is NOT more a spybot than a solution?

How - well maybe ...
Do they do it by hiring senators who are supposed to be working for their constuients. Maybe Balmer's comment that "using Linux is un-American" resulted from focus group studies initiated by Ralph Ried.

Microsoft - I know you need to work the underbelly - but this is pretty low:
http://www.globalnewsmatrix.com/modules.php?name=News&file=article&sid=1144