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HELP needs HELP!!!
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Forum:
Windows
Category:
Other
Miscellaneous
Thread ID:
01025146
Message ID:
01025200
Views:
18
This now makes 3......... there are probaly more out there!!! HELP, Microsoft!!!!!

>>Hello Windows Gurus....
>>
>>I run Windows XP Version 2002 SP2 at work with all the Updates from MS installed (from last Tuesday).
>>
>>My HELP system in Windows XP has gone nuts.
>>
>>When I open up a CHM file to look at the help, the HELP screen opens, and the INDEX on the left displays correctly, but the HELP output on the right pane does not show.
>>
>>In fact, it gives the following error "The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
>>
>>--------------------------------------------------------------------------------
>>
>>Please try the following:
>>
>>Click the Refresh button, or try again later.
>>
>>Blah, blah, blah............"
>>
>>What is weird is that not all CHM's show this problem. In fact, it is the CHM help files we have created in the past for our apps that show this problem. The commercial HELP files that come with Windows XP SP2 display just fine.
>>
>>Anyone else have a problem like this with user-created HELP files?
>>
>>Thanks!!
>
>Hi Tommy,
>
>Funny you should mention this, but I've been having problems with HTML Help, only fairly recently. I suspect this may be related to a Windows Update, since there have been no other changes or signs of other problems, such as file or registry damage.
>
>The particular problem I'm seeing is that I get an error when I close a HTML Help window launched via VFP's context-sensitive help mechanism in my application. No such problem with VFP's own context-sensitive help under the VFP Dev. Sys., however. I'm running a VFP6SP5 application on XP Pro SP1 + Windows Updates as of 3/27/05.
>
>I noticed this blog entry just today, further reinforcing my sense that these problems are related to Windows Update:
>
>Epic Trends - The latest security update from Microsoft interferes with HTML Help - June 20, 2005
>http://www.epictrends.com/usability-technical-writing-copywriting-multimedia/index.shtml
>
>Here are some more details from Microsoft's friendly error dialog, with the usual offer to send this report into the void:
>
>Error Signature
>AppName: foxhhelp.exe AppVer: 6.0.8161.0 ModName: ntdll.dll
>ModVer: 5.1.2600.1217 Offset: 00033aed
>
>I'd be very interested to know if anyone is running into the particular set of symptoms I've described, or to hear any suggestions about how to fix these problems. I haven't yet studied the preceding reference, nor have I decided what further steps to take. To reiterate your message, Help!!!
>
>Mike
Tommy Tillman A+ NetWork+ MCP
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