I found some numbers...

Activations
1-888-715-4588
1-866-516-8519 (Bumped to the front of the line...)

Business Department
877-812-1223

Customer Service with Claire & Hold Time
1-888-211-4727
1-888-788-4727 (Business Customers Only)
1-877-909-4806

Customer Service without Claire - Bumped to front of line (also known as the Red Phones)
1-800-658-7564 (Retention Department, also can handle most customer service issues)
1-866-306-7056

Collections


Executive Services - For when things get really messed up
913-624-3000 Currently an automated switchboard for the company directory, number may be outdated

Fraud Department
1-888-788-0788

Internal Marketing Opt-Out - Tell Sprint you don't want your contact info to be shared with other Sprint divisions for marketing purposes
1-800-865-7786

International Roaming
1-888-226-7212
1-877-785-8414 - Add International Roaming to your account

Retention - Negotiate a better plan/price to stay with Sprint PCS


Rebate Line - Get the status of your Sprint rebate
1-800-477-4127

TeleSales - Phones & Accessories and Customer Service for Phone & Online orders
1-888-253-1315
1-866-PCS-AUTO (1-866-727-2886) (Telematics TeleSales)
1-888-233-3538

Tower Department - For corporate-controlled tower issues
1-888-859-1400

Vision/3G Wireless Web Support Department
1-866-588-9907
1-866-818-1944 (Tier 2)


Handset Numbers (for use on a Sprint phone)

Customer Service - *2
Bill Payment (Speedpay) - *3
Airtime Usage - *4
Accessory Purchasing - #222
Referral Credit System - #733 (#REF)
Charles Schwab Direct - #724
Western Union - #986


>>>>SET RANT ON
>>>>
>>>>Ok...I've had sprintpcs for several years now, and nothing but problems. This last set of problems has realllly got me ticked off though.
>>>>I bought one of their $700 pocketpc/cell phones - and the darn thing WILL NOT send picture mail. I've been to 4 different SprintPCS stores in 3 different states, their tech's say it checks out fine. I call cust service and they say all looks ok. Each tells me it's the others problem. End result is that the darn thing still dont work. In the process of them messing around with my account trying to figure out the problems...someone there changed my account so that I no longer had the unlimited web-access, thus adding $852 to my cell phone bill in less than 48 hours (said they were billing me 2cents per K). Anyway I got them to take that off my bill and now they got me back on the right plan....but...
>>>>Still no picture mail - and I can't seem to talk to anyone that has the authority to replace my $700 phone. They say it's been "too long" (I've had the phone since March, and have called them like clock work 3 times per week about the problem) - so the reason it's been "too long" is because they keep screwing me around! Plus now they want to see the receipt for the phone, which I mailed back to them to get my $150 rebate last March. They of course claim they never received it, so on top of everything else I'm out my $150 rebate.
>>>>
>>>>Does anyone know a top-level type of person at sprintpcs? Does anyone have any suggestions?
>>>>
>>>>Like I said this is just the tip of the iceberg of all the problems I've had too... I could go on forever.
>>>>
>>>>SET RANT OFF
>>>
>>>Give me a day and I probably can have a name for you to use. I had an ongoing problem with Cingular and once I had the name, direct phone number and email of the VP of Customer Service to use as leverage, suddenly everone wanted to be my friend and help. I'll let you know one way or another by tomorrow morning.
>>
>>That would be excellent Jay!
>
>Unfortunately, I couldn't get the direct numbers for them.
>
>This is corps. Info: Sprint World Headquarters, 6200 Sprint Pkwy. Overland Park, KS 66251
>
>Phone: 800-829-0965 Fax: 913-523-8312
>
>http://www.sprint.com
>
>Also, I know that Sprint's corporate email format is: Firstname.Lastname@mail.sprint.com
>
>So, you may be able to use that with the two contacts I gave you earier.