>>After a zillion phone calls and a few months of complaining, SprintPCS is going to replace my pocketpc/cellphone with a brand new device - in a 3 way call with a customer service rep top management person and a store manager it's been worked out so all I have to do is go to the store & they'll hand me a new device. I'm going to go pick it up Saturday morning .... I'll let ya all know if that one works properly....geeeze.
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>Other than the palm/pocketpc forum here, what web resources would you recommend?

That depends on which device you've got.... do you know which model you got?