>>Yes, the sales guy who works with me can run it on his pc and it operates exactly as it does on mine. In fact, he's running his from the same install that was used to intall on the client's pc.
>>
>>This makes no sense to me.
>
>How tab order is different? Is there any pattern to it?

I'm told their tab order is consistent, but I'm not sure of the complete pattern. I'm going to have to go up there myself to see. So far all I know for sure is that ours is:

1    2     3
4    5
6    8     9
10
7

(yes, there is a reason for that pattern)

And theirs is (as far as I've been told)

1    2     3
?    ?
?    4

Anyway, I'll get up there probably tomorrow and get the whole pattern for myself.