You have a task bar in the Citrix session, but it doesn't have the Window "Start" at the far left?

I have no idea about what's going on with your access denied issue.

Jim

>James,
> > by clicking on the Start Button in the task bar of the Citrix session
>
> I do not see any button on the Task bar of the citrix Session, it is all blank
>
>
> Another question that has to do with Citrix. Under two Citrix Server, some users are getting the following error when running a module to generate an EXCL spreadsheet,
>
> 'RUN! Command Failed. Access is denied'
>
>But the same module work one from other Citrix Servers.
>For example from CTX22, CTX23, the run command failed show up
> but does not show up under CTX21
>
>Any ideas?