You're right, I know it. I have a short ON ERROR proc that only picks up certain events, not everything.
Becky

>Sorry, but it is your responsibility to include the on error routine in your application to catch errors and to write all needed information to the error log file. Otherwise it does not matter whom do you ask for help, technician, programmer, etc. You need a magician.
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>To get help you need to show the exact line where the error occurs.
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>>I can't get the exact line of code, since I'm working with a tech in their office over the phone, but from his description of events, it's after the line that sets the default printer to the PDF printer (which I have put in a var from the selected row in the aprinters() array....but it is before the document actually gets created. I think probably here:
>>
>> SET PRINTER TO NAME (lcPrinter)
>> REPORT FORM (lcReport) NOCONSOLE TO FILE &lcTFile
>> SET PRINTER TO DEFAULT
>>
>>They have no trouble printing the reports to a regular network printer and, like I said, they also use Stonefield Query to produce PDF reports. Since it works OK with Admin rights to the computer, it looks like a config problem on their end, but then why does SFQ work OK?
>>Puzzling...
>>Becky
>>
>>
>>>Ok, they can run your application. Then, I believe, the error is related to the printer service or to particular printer on particular PC. More details may help:
>>>- what is the line of YOUR code where the error occurs ?
>>>- do they have different PDF printers to choose from? If so, what if they choose another PDF printer?
>>>- what if they choose not PDF printer?
>>>
>>>
>>>>I have an application that they install using IS, it runs an .exe with v8 runtime. They can select from a print reports menu, then click that they want PDF, drop the drop box to their printer, then click print. Normally this all works fine.
>>>>B
>>>>>How is the error related to "Printing Reports to PDF"? Do you get the error on the particular line in your code, or you cannot even start your exe ?
>>>>>
>>>>>>I have a routine that allows users to print to PDF. They select their PDF printer from an aprinters() drop box, I sent the default to that printer and send the document. Most of the time this works just fine.
>>>>>>
>>>>>>I now have a user that gets the error:
>>>>>>Server execution failed (0x80080005) Specified OLE object is registered as a local OLE server (.exe file) but the .exe file could not be found or started.
>>>>>>
>>>>>>They don't get this error if they're signed on as ADMIN. This user also uses Stonefield Query and it prints to PDF fine when they're not logged in as ADMIN.
>>>>>>
>>>>>>I wonder if I'm not registering my .exe correctly when I use IS to build the install??
>>>>>>
>>>>>>I'd really appreciate ideas. Thanks.
>>>>>>
>>>>>>Becky