I did report it, yes. I never mentioned how poorly he spoke English to him. I simply asked him to repeat a few phrases and speak slower so I could hopefully understand him. After doing that twice, he became irritated.


>>According to the helpdesk support technician I spoke with from India, he spoke clear, concise English while I was the one who couldn't speak or understand the language!
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>And did you report this to anyone?
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>By the way this is so hard to believe. How can that person be that arrogant.
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>Here's the way I work. Customer's always right. I agree to some extent but still in your case that would still apply. So for example if you called me and spoke to me in french (I assume that you don't really speak french or at least not really fluent in it) and told me that my french was bad. I'd excuse myself and try to find a way to say things so that you understand better.
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>So to come back to that support technician from India the only way I can explain his behavior is:
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>1. You're not the first one to tell him that his english is not good.
>2. The technician is beginning to be angry and now he hates where he works. He knows his days are counted there and before leaving he wants to have the feeling that he has the control and he'll say whatever he feel likes and take no offense from anybody until the day he gets out of there.
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>>>Instead of teaching 1 billion+ persons from India how to speak a good english they'll learn 250+ million americans how to speak the NEW good business language.
>>>
>>>It'll be faster that way <g>