>>You may be right. Did the technician really speak great English, or was that what he wanted Tracy to believe? I thought the latter.
>
>No. What she said, in the vein of previous comments is that the tech was speaking the 'new & correct' English and she wasn't anymore.

Guess I'm not getting it. After rereading what Tracy posted, and her new posts, it seems to me that she could not understand him, and he became irritated with her. That was also my point.