Jay,

You keep saying "it makes sense" and "I understand why it's done".

From a purely PROFIT point of view, I could say that I do too. BUT... there is more to business than profit. There is social responsibility and morals. This mantra that "business has no morals" is simply wrong.

I don't know if its the same down there, but up here corporations are basically treated like "people" in the tax code, and they work hard to get the benefits of being treated as a "person" and they work equally hard to get special rules when the personal-type rule is not advantageous to them!




>That's it. There will be outsourcing, and from a fiscal perspective, it makes sense on some level, but when you start outsourcing positions of customer service and client contact, you are just asking for trouble. It may no longer be fiscally advantageous if you are losing customers over it.
>
>>The problem is not in Indians, the problem is in reqruiting company and company which move this activity in India.