>>This art of inventing names is very often ersatz change - can't do anything about the matter, at least give it a new name. These days I mostly see this in the names of the colors of the things I'm buying for the bathroom. There are about ten different names for the color of white tiles. Why? Because there are no white tiles. They can't seem to hit it with a proper white, each one is either a bit greyish, or bit creamy or a bit bluish. So they have "arctic white", "glossy white" etc, just none of them really white.
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>>Today I returned a bathroom rack, because it was very ugly. It said "pearl nickel" on the box, but inside it was more like a slightly metallic rgb(173, 160, 146), ugly as inflation, IMO. If anyone saw a pearl of that color, I'm Napoleon.
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>The color is more of a dark sandy gray, then a pearl anything.

My point exactly. The guy at customer service understood completely and I got my money back without a word.