>> Is the RTF ocx installed on the user's machine?
Ok, I did compare the two and it appears that the one that works is newer, dated 3/12/2001, whereas the older one is dated 5/22/2000. I overwrote the older one with the newer one (which suprised me that XP let me do that) and I still have the same problem. I do have some other RICHTX32.OCXs on that computer so maybe its pulling from one of the other ones??? Or are there some dependency files that I need to update as well?
Thanks for the help!!!