Yeah I find the star system very useful too and I don't think it is too much work clicking one button to award stars as appropriate :)

>You're welcome. I only mentioned it because I actually use the star system. When I search for an issue to look for a resolution, I will review the response with three stars first and then the responses that received a single star. It's nice when people take the time to actually mark the replies that helped solve the problem! :o)
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>>>You can still give her 3 stars if you wish to. Go to the message you marked as help and click on help again to remove the help and then click on solution to assign the 3 stars.
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>>Thanks Tracy. I was not aware of that. Now Viv got her 3 stars.