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>Thank you very much for the detailed explanation. I will relate it to the customer SA. You see they are overseas (in Aruba) and they use an outside SA person/company. Unfortunately I can't be there to help them (and I am not really much help when it comes to administrative issues). And I can't "make" them do much testing, they don't work for me. And my customer is just one of their many customers. So, it is Catch 22.
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>Again, thank you for your help.

What, you don't want to go to Aruba? <g>

I think Tracy gave you a good suggestion. You need to make sure that user can write in Temp folder.