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Advisor Totally Inept
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À
21/02/2006 18:25:22
Information générale
Forum:
Visual FoxPro
Catégorie:
Produits tierce partie
Divers
Thread ID:
01097963
Message ID:
01098087
Vues:
13
Nothing new here, and I am not normally a negative person. I went through a similar problem you had, and just decided to not renew my subscription.

The annoying thing to me was they would change my address if I had my mail forwarded a month or so while I was at our vacation home. This caused me to get my issues several months late, or never.

So, I called them and requested them to "lock" my address in unless I told them differently. I was told their software couldn't do this.

I jokingly said something like "you know this is a magazine on a database" program, and I or any of your readers could probably make this change for you.

They were clueless... I ended up losing about half my issues... and no longer subscribe.

Mel Cummings

>Many of us have long complained about Advisor's inability to listen to the marketplace and offer a conference that is affordable. The next DevCon will again be at a resort location. Now, they've done it with the Advisor Guide to Microsoft Visual FoxPro. The name change from FoxPro Advisor doesn't bother me (except that the new name is too long). The problem is with the current issue that I just received. It came with a notice that this will be my last issue. A call to Advisor confirmed that the issue I just received, the January, 2006 issue (yes, I know that February is almost over), will be my last. My subscription has expired. I then asked why I wasn't notified earlier, something like weeks ago. I was told that Advisor was change fulfillment houses and renewals is one thing that slipped, but she would be happy to take my credit card information. I told her that Advisor has again screwed up and not paid attention to the customer and that I would have to think about renewing. Should I decide to renew, I will miss one or two more issues, as it will take a few weeks for the request to wind through corporate and get approved. This is not the way to run a business, but then, we've known that about Advisor for some time.<
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