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Advisor Totally Inept
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À
21/02/2006 18:25:22
Information générale
Forum:
Visual FoxPro
Catégorie:
Produits tierce partie
Divers
Thread ID:
01097963
Message ID:
01098105
Vues:
9
Craig;

Well, here are my experiences with Advisor. My first subscription was sent to an incorrect address - their mistake. I had to pay the Post Office about $5 a copy to forward each issue. It took three months to resolve this.

Time for renewal! Well, I sent my check, Advisor cashed it and I never received a copy. In fact communicating with Advisor was a waste of time as they did nothing to resolve this.

I gave up on Advisor long ago. The rag got thinner and the advertisements took up a great deal of space. Advisor was a great magazine when it first came out.

Somehow this reminds me of my ISP - Comcast. Talk about inept, indifferent and not caring! Must be a sign of the business world these days. Pay your bill, get nothing or little in return and say nothing.

Tom


>Many of us have long complained about Advisor's inability to listen to the marketplace and offer a conference that is affordable. The next DevCon will again be at a resort location. Now, they've done it with the Advisor Guide to Microsoft Visual FoxPro. The name change from FoxPro Advisor doesn't bother me (except that the new name is too long). The problem is with the current issue that I just received. It came with a notice that this will be my last issue. A call to Advisor confirmed that the issue I just received, the January, 2006 issue (yes, I know that February is almost over), will be my last. My subscription has expired. I then asked why I wasn't notified earlier, something like weeks ago. I was told that Advisor was change fulfillment houses and renewals is one thing that slipped, but she would be happy to take my credit card information. I told her that Advisor has again screwed up and not paid attention to the customer and that I would have to think about renewing. Should I
>decide to renew, I will miss one or two more issues, as it will take a few weeks for the request to wind through corporate and get approved. This is not the way to run a business, but then, we've known that about Advisor for some time.
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