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Advisor Totally Inept
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22/02/2006 11:42:25
 
 
À
21/02/2006 18:25:22
Information générale
Forum:
Visual FoxPro
Catégorie:
Produits tierce partie
Divers
Thread ID:
01097963
Message ID:
01098147
Vues:
12
If you know that you'll still work with the Fox and you like that magazine that should'nt stop you from subscribing. I know I know that their customer service appears to be less than perfect but so what. It's not like they're the only ones treating their customers like crap <g>.

It's up to you to evaluate who will be the biggest loser over this. You, because of the insightfull information you will miss every month or them because they lose you as a subscriber. And perhaps eventually close the Fox department because many others will have reacted by stopping their subscription also.

So in the end who will be the biggest loser?



>Many of us have long complained about Advisor's inability to listen to the marketplace and offer a conference that is affordable. The next DevCon will again be at a resort location. Now, they've done it with the Advisor Guide to Microsoft Visual FoxPro. The name change from FoxPro Advisor doesn't bother me (except that the new name is too long). The problem is with the current issue that I just received. It came with a notice that this will be my last issue. A call to Advisor confirmed that the issue I just received, the January, 2006 issue (yes, I know that February is almost over), will be my last. My subscription has expired. I then asked why I wasn't notified earlier, something like weeks ago. I was told that Advisor was change fulfillment houses and renewals is one thing that slipped, but she would be happy to take my credit card information. I told her that Advisor has again screwed up and not paid attention to the customer and that I would have to think about renewing. Should I
>decide to renew, I will miss one or two more issues, as it will take a few weeks for the request to wind through corporate and get approved. This is not the way to run a business, but then, we've known that about Advisor for some time.
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Denis Chassé
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