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>The developer must first agree to the installation of software that will collect technical info about the machine.

What's are you afraid of?

> Only 2 incidents will be handled for free. (I find many more bugs and doc-flaws in the product version's lifecycle.)

The incident doesn't count toward those 2 if MS determine that it's result of a bug. You can report as many bugs as you find for free as long as they are real bugs.

> One must start an incident with a commitment to pay ($99!) and it is MS who will decide whether or not the incident is the result of a defect.

It's not true as long as you have free incidents

>
>This is not really an inviting environment for the developer who is 100% sure that it's a bug or documentation flaw. MS should introduce an alternative path for those submissions. OR, they should be more active HERE!

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