>I have been asked to look into the possibility of capturing incomming and outgoing phone calls on a Mitel SX-200 ICP phone system. The system does provide SMDR (Station Message Detail Recording) output records that can be routed to an RS-232 port.
>
>Anyone ever done something like this or have a link for further information to get started?

Would there be one RS-232 port per phone? In other words, do all the recordings come though the same port, or at each workstation?

.....and eat some Haywards BBQ for me today.