Yes, the level of technical expertise is lacking these days, and why do the clients listen to these w____rs, because they are cheaper than someone who knows what to do.

>Trouble is my client has listened to a few of these w____rs and I have to do all the work to prove what they are ! His techo had no idea that timeouts on the DSL connection could cause a problem, in fact he didn't even notice the timeouts on the ping log !