>Hi everybody,
>
>The queue assignment process usually takes ~ 1 min., except for UNASSIGNED BILLER, where it takes ~10 minutes.
>
>Now, I speculated, that the reason is that we have only small amount of UNASSIGNED BILLER records comparing with other types.
>
>Can you help me to justify this theory in "scientific" form or do you think I should try to find the bottleneck using Coverage Profiler instead of guessing?

The grid itself demonstrates problems with large tables and filters that show few records. Use of non-rushmore-optimizable commands with rushmore optimizable filters also have such problems.