I have tried several times to contact you regarding an order placed on July 19, 2006 to no avail. The one time I got a person I was told the merchandise had been shipped but UPS said that the address was incorrect (had no spaces). Once that was cleared up I thought the problem would be solved. I called several times, leaving a message twice, and just giving up in the other calls. This is the cancellation of invoice xxxxxx for lack of response. Please make sure my credit card is not charged, and if so that an appropriate credit is sent ASAP. I am very disappointed at your handling of this matter and will be placing a copy of this email in the Universal Thread. Alejandro A. Sosa