Hi,
Non Dedicated means they are using the server as a workstation, running peer to peer usually means they don't know how to set a server up properly, i.e. backyarders.

I would advise the client that this is NOT covered under Maintenance.

I have seen it all before, too many times.
BTW what did they upgrade from.

>unfortunately i dont what it means
>""non-dedicated server"
>
>my time ,its part of monthly maintenance we get from clients.