General information
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Contracts, agreements and general business
>Do you mind telling me what percent of the product price is your transfer fee? (approximately, if you wish)
1/3, or around 1000/year vs the pay-as-you-go rate of 35/hr for support/training.
It's not really a transfer fee, it's the standard cost of an annual support agreement. This assures us that the customer has no excuse for not knowing how to use the software.
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