>Hi Naomi,
>
>A couple of points. From MS KB210638:
>
>"Existing files using the short name format will still be available to 32-bit programs, but all files created after this change is implemented will be unavailable to older 16-bit programs."
>
>This was not an issue for us because we empty the folder at the end of each month. You might need to copy ALL the files to a new folder, then back to the correct folder to remove EXISTING short file names.
>
>KB210638 also states that the server must be rebooted for the changes to take effect. You might confirm that the server was rebooted.
>

Thanks again. I'll try to verify that.