>I am attempting to copy a screen to some style of program in which I can print or can add to a word processing document. The screen needs to look like something you'd see in a software manual in which they describe the steps (visually) as they are talking about them. Can anybody help?

I use a program called Snapshot which is very very useful as you can capture the entire window, or you can specify the area that you want to capture by dragging the window size you require. It has been fantastic for my manuals.

I'll send you an evaluation copy.