Hiya Evan!

Merry Christmas!

>There things that annoy me, to the point of not using it anymore.
>1) The difficult, flakey, poorly documented upgrade path between versions

Yep. I found my biggest limiting factor was going from 3.x to 4.x and didn't enable ASP.Net 2.0 on the host. Since they couldn't advise me, I switched to ihostasp.net. I actually left www.foxridgesoftware.com running on both for a time. Everything was substantially faster, including accessing the hosting control panel.

>2) The websites go to sleep and take 8+ seconds to wake up
>3) The lack of an elegant built-in skin

Yes, however if they did provide one, everybody would use it and the complaints would then be, they all look the same! :)