>What I know is that I've received excellent support from Kevin and his MVP's. They are not contractually obligated to support the product but they do. To say otherwise is disingenuous, but then again if the shoe fits...

No-one is saying anything about the quality of the support. I'm sure it is excellent. The OP asked a very simple question, how many "Oakleaf support staff" are there. You knew the answer - why didn't you just say?