>>>>>It may surprise you, but I'm still awaiting the answer from YAG as to what the reasons were.
>>>>
>>>>Alan already answered. I consider very impolite from your part keep claiming that he owes you an answer.
>>>
>>>I think as a customer, he has the right to demand an answer.
>>
>>But Alan already answered. Peter didn't like the answer and maybe it is not what he likes to hear, but it was a complete answer.
>
>That's your assesment. Peter has the right to have his question answered to this satisfaction. He is the customer. I'm shocked you disagree.

I disagree with you as well. I don't think we have the right to *demand* anything. Microsoft sold of a product and we purchased it. That doesn't make them our slaves.

Yes, the VFP community has been very loyal, and the VFP team has been close to the community. This at times seems to make this more than a customer/vendor relationship. But it still doesn't give us the *right* to *demand* an explanation any more than a car company owes me an explanation when the discontinue my favorite model.

With all that said, I *do* think that it is good form to answer your customers questions. But I also feel that there is little left to explain as things are really rather simple and clear. And frankly: YAG has bent over backwards to provide answers and to give explanations. I doubt that you'd hear from the head of the Office group when they decide not to continue a certain product or feature.

What is left is that a lot of people (most of us?) do not like the answers, but I fail to see what sort of right we have to keep asking until the answer changes...

Markus