>>Have you solved this problem? Found a similar question here http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1461542&SiteID=1
>
>I guess the problem was resolved since the customer stopped calling about it. I suppose they must have downloaded an updated printer driver and it solved the problem. Or maybe even change the computers, it has been a long time since I talked to them.
>
>Thank you for your message and for the link.
>
>P.S. You have an amazing memory. I don't remember what I had for breakfast this morning and you remember about this problem back several months ago. I am in awe.

BTW, I think I was actually looking for this Re: MS Security Update KB925982 Reboot on Printing Thread #1212547 Message #1217348, but somehow didn't find it in my search. Could it be related here as well?