>1. Have you tried setting the 'default printer' the HP deskjet, making a small change in the report and saving it so the report 'matches'?

>2. Have you checked the users' printer setup in Win95 to be sure they have the correct drivers installed?

Hi Barbara -
Drivers could be the problem, the one I just checked has only a 550 driver on a 660 printer (but it works okay on everything else printed for the past few years, the user says). I guess I'll try downloading a 660 driver, since none is available in the driver selection, maybe that'll help...