Sometimes I am patient. Do not tell my wife that because she will not believe it. :)
On August 2005 I sent an eMail to Microsoft and received this reply.:

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Subject: Support Request Number - SRZ050817006684
Date: Wed, 17 Aug 2005 23:42:12 +0000


Product:Microsoft Windows Update (All Languages)
>
>
> Problem:Windows Update
>
> Unable to install Windows Genuine Advantage Validation Tool...
>

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Your question was successfully submitted to Microsoft.
>
>
> A Microsoft professional will respond to you in e-mail within 1 business day.
>
> Print or save this page or record your confirmation number for your reference.

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I am still waiting. How long is "1 business day"? Now I have more than a few questions about Vista. :)