>I have a new laptop and have been slowly loading things on it. It's running Vista Business. This morning I hooked up my fingerprint reader, webcam, and external harddrive and installed the drivers for each. Then when I tried to shutdown the machine .. it's stuck. It's sitting there saying "Shutting down..." and it's been that way for about an hour. I even tried to power it off .. wait a while .. then turn it back on and it said "Shutting Down..."
>
>Help .. I'm dead in the water on that machine.

Hi Cathy,

Disconnect from the wall outlet and remove the battery. Works every time :)