What is VFP version? Why can't you get/use hotfix from MS?

>We are experiencing this Printer problem when our client upgraded to Citrix 4 and used the Universal Printer driver that came with it.
>http://support.microsoft.com/kb/909283/en-us
>
>I was wondering if anyone ran into this problem and was able to resolve it by changing code rather than getting the Hotfix from Microsoft.