Plateforme Level Extreme
Abonnement
Profil corporatif
Produits & Services
Support
Légal
English
HP's rebate scam
Message
De
02/07/2007 09:10:54
 
 
À
01/07/2007 09:17:35
Hilmar Zonneveld
Independent Consultant
Cochabamba, Bolivie
Information générale
Forum:
Windows
Catégorie:
Informatique en général
Divers
Thread ID:
01236999
Message ID:
01237110
Vues:
30
A study was done a year or so ago which claimed that over 80% of people will purchase an item because there is a rebate but not bother to mail it in. The company makes a lot of sales and pays out very few rebates. It works for them. I have successfully filed for rebates for items I purchased at Best Buy. Never had a problem.



>"Despite" is a good word, IMNSHO - it seems you must distrust any mail-in rebate offer. If they want to offer a discount, why don't they offer it at the cheaper price from the start.
>
>>I already wrote about my experience with one day of Vista on my new laptop - see my blog.
>>
>>Now a response came from HP, regarding the $50 rebate, saying
>>
We appreciate your purchase, btu your submission for the HP $50 HP Pavilion Notebook Rebate offer was declined for the following reason(s):
>>
  • Submission did not include a copy of an itemized dated sales receipt or packing slip. Please enclose a copy.
    >>

  • >>
    >>I don't remember any packing slip being mentioned in the instructions. UPC code yes - I still have the box missing it. Receipt, I have printed two, I still have a copy. Now I wish they said what exactly was missing, but they didn't.
    >>
    >>When you send them EVERYTHING THEY WANT, all you get is a letter, months later, that one of the items is missing and you aren't eligible. I was scammed like this, several years ago, by ColdFusion - the receipt from their website somehow doesn't count as an invoice (!), they want an invoice from a shop (but why did they advertise the rebate on the website then?). HP takes this a step further - they offer even less explanation, and if they claim you didn't send the UPC code, you're done - you sent it already and have no way of either sending it again, or proving that you did. So not only did I give an interest-free $50 loan to poor HP, they are now claiming that I cannot prove I gave it to them. My only recourse is to post the facts here. And if I notice an extra stream of computer related junk mail coming my way, i.e. if this was just a ruse to harvest my address, I may even take this further - just waiting for any symptoms of them selling my data.
    >>
    >>And if their scamming division believes in hell, they may just take a trip there, as far as I'm concerned.
    >>
    >>Not that I actually expected to ever get this money. To be honest, I bought this laptop despite the rebate offer, because I liked it.
    .·*´¨)
    .·`TCH
    (..·*

    010000110101001101101000011000010111001001110000010011110111001001000010011101010111001101110100
    "When the debate is lost, slander becomes the tool of the loser." - Socrates
    Vita contingit, Vive cum eo. (Life Happens, Live With it.)
    "Life is not measured by the number of breaths we take, but by the moments that take our breath away." -- author unknown
    "De omnibus dubitandum"
    Précédent
    Suivant
    Répondre
    Fil
    Voir

    Click here to load this message in the networking platform