>>>I already wrote about my experience with one day of Vista on my new laptop - see my blog.
>>>
>>>Now a response came from HP, regarding the $50 rebate, saying
>>>
We appreciate your purchase, btu your submission for the HP $50 HP Pavilion Notebook Rebate offer was declined for the following reason(s):
>>>Submission did not include a copy of an itemized dated sales receipt or packing slip. Please enclose a copy.
>>>
>>>
>>>I don't remember any packing slip being mentioned in the instructions. UPC code yes - I still have the box missing it. Receipt, I have printed two, I still have a copy. Now I wish they said what exactly was missing, but they didn't.
>>>
>>>When you send them EVERYTHING THEY WANT, all you get is a letter, months later, that one of the items is missing and you aren't eligible. I was scammed like this, several years ago, by ColdFusion - the receipt from their website somehow doesn't count as an invoice (!), they want an invoice from a shop (but why did they advertise the rebate on the website then?). HP takes this a step further - they offer even less explanation, and if they claim you didn't send the UPC code, you're done - you sent it already and have no way of either sending it again, or proving that you did. So not only did I give an interest-free $50 loan to poor HP, they are now claiming that I cannot prove I gave it to them. My only recourse is to post the facts here. And if I notice an extra stream of computer related junk mail coming my way, i.e. if this was just a ruse to harvest my address, I may even take this further - just waiting for any symptoms of them selling my data.
>>>
>>>And if their scamming division believes in hell, they may just take a trip there, as far as I'm concerned.
>>>
>>>Not that I actually expected to ever get this money. To be honest, I bought this laptop
despite the rebate offer, because I liked it.
>>
>>You didn't get it from Best Buy, did you? < g >
>>
>>Dated, but still relevant article:
http://www.slate.com/id/2084210/>>
>>I don't know if it's still the case, but that's one thing Wal-Mart used to get right - they refused to play the rebate game.
>
>
>I don't understand the Best Buy reference. They give you a separate receipt for items with current rebates, specifically to mail in. I have bought a number of rebate items from Best Buy and haven't had a problem yet.
Probably they have improved their practices due to huge complaint volume:
http://arstechnica.com/news.ars/post/20060125-6055.htmlThey used to be a poster child for how not to do rebates.
Regards. Al
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