>>What does support look like after delivery of SP02? The development team will be reassigned to other projects -- so what will be the "real" support? Only if a show-stopper type bug is discovered (which is very unlikely) would M$ assign one of the programmers to fix it; lesser bugs will be ignored. Then would the original team still be available? Would they have left or assigned to a high priority project? So a less experienced (at least in the VFP code base) programmer would then try to fix the "show-stopper" bug. Not a very good scenario.
>>
>>So, practically speaking, support is ending after SP02. Right now it is best the entire VFP community look hard at SP02 and try to identify all problems. The chances to get them fixed later will be very slim to none.
>
>That depends what you expect from support. It's my take that most support callers aren't ultimately reporting bugs, but just getting help using the product.
>
>But, I'm not a good judge of that since I don't call support. I used my first support incident in years last year on behalf of a client. The problem turned out to be a printer driver issue <g> causing data corruption.
>
>Tamar

For more than 25 years I have NEVER needed to contact any supplier for technical support, except for a few cases where the documentation was either missing, inadequate or plain wrong. So I really don't understand all this fuzz. Or is it only me?