Sometimes when I click on the Global Refresh button, the new messages appear in the bottom pane instead of the top pane. I finally stumbled onto what I have done differently to cause this.

When I click on the refresh button, it works as expected and the messages are in the top pane. When there is a number other than 0 to the right of the button, it becomes a hyperlink and when I click on that the messages show in the bottom pane.

Does this happen to anybody else?