>>Is the audio device and all its sub-devices present and working properly in Device Manager?
>
>When I went in the Device Manager, it said that the device was working properly. Then, I click on the option to update the driver. A newer version was installed. Then, it asked for a reboot. We did that. However, the sound device is still not recognized in the Muvee Producer nor in the Windows Live Messenger.
Looks like HP had some audio driver issues earlier this year:
http://forum.notebookreview.com/showthread.php?t=109066&page=9
Regards. Al
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