>>A customer tells me that very often they find that their printer is offline. They then have to press on the Reset button on the printer and bunch of reports are printed. Can VFP report cause the printer to do that? (that is, to go off line)
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>What kind of printer? Networked printer? Type of Network? Operating System? Did you save the Printer Environment in your report? What Printer Driver is used? Just a few questions! :)
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http://msdn2.microsoft.com/en-us/library/zc487kf1(VS.80).aspx>
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http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q133163I am pretty sure it is a network printer. I don't know the type of network the customer has. I don't save Printer Environment in my reports. I don't know what printer driver is used. But I think I will suggest to the customer to update the printer driver to the latest (never hurts). And since they are the only ones that have problem with my application, there must be something wrong with their printer/driver.
Thank you.
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