I guess I have to accept the dismal facts and prepare management for reprogramming the software.

The situation is that we have a "standard solution" which we adapt for our clients. We decided to offer the services to a smaller company with Czech customers for strategic reasons. Since we are not getting paid a lot we didn't put the resources into finding out problems before we made our offer and laid our plans.

Mistake! But I can't complain too much, Life is suffering. Besides, now we do business in Slovenia and the Czech Republic, maybe next year Poland or Russia.

Thanks,

Jamie

>>Thanks Dragan! The other suggestion that I'm getting is to have them do the data entry only in the vocative case.
>>
>>But Lucie (my Czech colleague) says that that is nonsense because the address on envelope has to be in the nominative case.
>
>Address should be in nominative - the vocative would be needed for merge letters, where you may be addressing the person. And even there you may get away with clever wording - maybe having an Attn: field, and lower just address them with "Dear sir" or whatever phrase the "pan" may get into.