>>That's where I like to stress the distinction between a customer and a consumer. Customer is always right. Consumer may be told to shove it.
>
>I'm not sure I agree with that definition. What if, instead of thousands of users, you have 50, 100, 500? I don't consider them consumers, but customers.

You're working at 3M. You cannot know work with customers. You're working with other stuff. You can force them.

However customer cannot right everytime. In that case I have choices:

-First I look if don't make what they want will they left me? In VFP case that's no matter (If we left the VFP we will go .NET so why MS afraid that? ) .

-Second I look if that is a big customer or a small customer. If small, I can force them (Like MS do us) .

-I can make believe him if I make that feature it will be cause some problems (Like MS do for VFP.NET) ... >:)

-I can force them some workarounds (Like MS do).