>>>Using FireFox by any chance?
>>
>>Hi Jim,
>>
>>yes, I'm using FireFox, but have been for quite a while now and have only seen this problem recently.
>
>The problem has been noted here on and off for the past year. It seems to come out of nowhere, then corrects itself somehow. If you login and see zero new messages and blank frames, that is the problem. I don't have a fix other than creating a new profile in FireFox. Clearing cache and cookies does not seem to be enough.

hmmm, not sure I want to create a new profile and lose all my existing settings. Thanks anyhow, if I find some solution I'll post back here.