>>>>It's how you communicate that's really the issue. You can still help without being judgemental or condenscending.
>>>
>>>That's true, but would you also consider my suggestion of trying to work some of the simplest problems a bit on your own before asking for help?
>>
>>No. Why can't you let anything just be? I'm done.
>
>Sorry, Jay - I think she's got a point. I've told you twice in the past to read the help for very simple things that imo a long time user should be able to (hence the high horse)

For what it's worth, I agree.