>>>>>>It's how you communicate that's really the issue. You can still help without being judgemental or condenscending.
>>>>>
>>>>>That's true, but would you also consider my suggestion of trying to work some of the simplest problems a bit on your own before asking for help?
>>>>
>>>>No. Why can't you let anything just be? I'm done.
>>>
>>>Sorry, Jay - I think she's got a point. I've told you twice in the past to read the help for very simple things that imo a long time user should be able to (hence the high horse)
>>
>>For what it's worth, I agree.
>
>FWIW....I disagree.
>
>While I'm very surprised that Jay had problems with this particular issue, we've all (ok, I'll speak just for myself.....I've) had plenty of blind spots where reading the help just did not get the message across.
>
>Quite honestly, if my first two or three tries don't get me an answer I'm quite willing to come to the UT, confess my ignorance, and wait for an explanation. More often than not I get an answer faster than I would have worked it out on my own. I also get explanations which are clearer than anything in help. I find Help is designed to be more of a "what" feature while explanations here also include a "why" component that get the point across much better.
>
>Maybe there are personality issues involved here, but I thought "Have you read the help" was not an appropriate response.

Pigs are flying in a wintery Hell I think today... <g>