>yeah, i don't know what he charges, but i'm sure it's a lot more than what i do.
>
>Thankfully, i talked him out of it...we'll go w/writing the files to a folder, and having a shortcut to the folder on the desktop.

I once had a user with 200 icons on the desktop. Worse than my desk :). It was close to impossible to do remote assistance back then, as PCAW of then would refresh on a whim, which took half eternity.