We saw a similar thing, you can use this to get around it

http://daveswebsite.com/software/olshutdown/index.shtml

Bob

>Office Outlook 2003 sp3
>
>We have about a hand full of computers where an instance of outlook remains active after closing outlook when an email has been opened up.
>
>In most computers the outlook application closing will close the email screen as well and will remove the instance of Outlook from the task manager. However, we have about 5-7 computers where an the instance will remain. Then when outlook is opened again, we have 2 instances in the task manager. Continue the same thing we can get multiple instances remaining. (we have had users with over 20)
>
>Any idea why some computers do this while others do not?
>
>Thanks in advance